Hauto uses AI to enhance all customer interaction to ensure the highest possible NPS and make sure your customer is always given the attention they need.
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Hauto transcribes incoming calls real time and suggest answers based on your companies predefined knowledge base.
Hauto can automate outbound calls offering real time conversational capabilities. Based on the data from your knowleddge base Hauto can act pro-actively keeping your customer base informed at all times.
Every customer action is monitored by thorough sentiment analysis to make sure appropriate attention is given to each customer problem. As soon as we detect dissatisfaction the interaction is flagged and escalated ensuring timely response and proactively making sure your customers are always happy.
Hauto reads incoming emails and crafts appropriate responses. We integrate seamlessly with your exisiting systems to have up to date information available for all cases.
Always stay up-to-date with what is going on with your customer base.
Detect problems dissatisfaction and act upon it before the customers start to cool down.
Being a step a head guarantees you the deals you deserve.
Save time with automated, scheduled reports. Get the insights you need, delivered straight to your inbox.
Track the happiness of your customer base almost real time.
See how decisions in your organization affect your customer's happiness.
Answers to questions you might have about Torch.
Hauto is a customer happiness platform focused to improve the touchpoints your organization has with their customers. We aim to make all of your customers happy.
Hauto automates routine interactions with your customers. Gathers feedback and analyses your customers happiness and satisfaction levels at all times.
Torch is ideal for startups, large enterprises, and growing businesses that want to harness the power of their customer happiness. It’s built for companies who have their customer happiness on top of their mind.
Security is our top priority. Hauto uses Azure Open AI resources to make sure all of your data is protected and not used for machine learning by any other company. Using Hauto is equal to using Microsoft Outlook, Word or Excel in terms of security.
Yes, Hauto integrates with a wide range of tools, including CRM systems, marketing platforms, and knowledge bases. Hauto will connect to the software you already use.
Absolutely! Hauto supports more than 50 languages.